Upload Real Change: What Activists Must Learn From the Obama Campaign
By Roberto Lovato
Courtesy of ColorLines Magazine
WHILE CRISSCROSSING CRACKED STREETS to knock on the rickety doors of rundown row houses in Philadelphia’s 14th Ward, Liza Sabater also found herself crossing the overlapping lines of political and technological history late last spring as she canvassed for Barack Obama’s campaign.
“I got to spend some time with these Puerto Rican mechanics—guys most people wouldn’t expect to have Internet access,” said Sabater, an Afro-Puerto Rican technologist who blogs at culturekitchen and The Daily Gotham. “But there—among the wrenches and jacks—were their cell phones and handheld devices they use to surf the Web.”
Sabater, who helps nonprofits use technology to further their missions, canvassed in Philadelphia with her two sons and coordinated work in the 14th Ward with three Latino volunteers from the Obama campaign. She saw in the mechanics’ mobile devices proof of her belief that “the ‘digital divide’ is a crock when we realize that laptops and desktops aren’t the only ways to access the Web.” But was the Obama campaign reaching these mechanics on their cells?
As they write future narratives of Obama’s astounding rise, historians will likely foreground how skillfully the “change” candidate maneuvered around the racial, geopolitical and economic terrain of our crises-ridden time. Lost in the background of most of these narratives will be how Obama, the former community organizer, took what he learned about mobilizing working- and middle-class residents on Chicago’s South Side and combined it with the stuff that actually wins elections: money, organizing and technology.
Obama’s campaign for the White House deployed in unparalleled ways Web. 2.0 tools—the set of technological developments that turned the World Wide Web into the ubiquitous, mobile, wireless and interactive Web we use today. As this issue of ColorLines went to production in late August, Obama’s Web site, Mybarackobama.com, was as interactive as any online social networking site. More than 10 million people had signed up at the site, and the campaign had raised millions of dollars. The Web site was the centerpiece of an online and offline political strategy that defeated the Clintons—one of the most powerful Democratic political dynasties—and, in the process, Obama took community organizing to new territory as he redefined the practice of electoral politics in the United States. Whatever the election results, Obama’s campaign demonstrated that it’s possible—and necessary—to go online and move people to action offline.
Sabater, who was born in New York’s El Barrio neighborhood and raised in Mayaguez, Puerto Rico, was one of the many who responded to the campaign’s appeal. She is still fascinated by how Obama’s team fused state-of-the-art media and technology with the community organizing that the candidate learned in poor communities. Yet while she thinks community-based organizations can learn from the online organizing methods innovated by the Obama campaign, she also sees reason for concern in the cracked streets of Philadelphia.
Sabater noted, for example, that although her fellow Obama campaign volunteers were by definition “Latinos,” it was a poor decision on the part of the campaign to send three middle-class Chicanos from the west coast to a predominantly working-class, Spanish-speaking, Puerto Rican neighborhood.
“When my colleagues told me ‘we don’t speak Spanish’ and couldn’t interact with the people, I saw the interface problem,” said Sabater, adding, “I saw the disconnect between the online and offline strategies, both of which are focused on middle-class people. Nobody’s reaching out and targeting these working-class communities of color with technology. They don’t think that the mechanics and maids use technology or vote.” The Obama campaign fell through the cultural cracks in the street, while members in the community fell through the technological cracks of the campaign’s Web strategy.
They weren’t the first to use the media in this way, but he came along at that precise moment when the technology had matured, when the audience of media users had reached critical mass.“The (Obama) campaign created a fantastic interface for people to join the campaign,” Sabater said. “But it didn’t do as well in reaching people who don’t have laptops and whose technology is primarily their cell phones. There’s an age and class and race gap.”
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Roberto Lovato is a writer with New America Media based in New York City.

